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May 20 2020

What can I expect from the face-to-face interview?

Our face-to-face interviews are conducted by a Panel. Typically the Panel is made of 4 members (2 hiring managers, a Human Resources representative and a neutral member). These 4 members assess your performance during the interview. There may be a 5th person in case there is one or more internal applicants for the post. That 5th person is a representative of the Civilian Staff Association Committee.

The interview takes between 35 minutes (for B grade posts) to 50 minutes (for A grade posts).

During face to face interview, NSPA frequently applies the Situation, Task, Action, Result (STAR) technique. This means that to test your competencies you may be required to describe a situation you have faced, say what task needed to be performed, how you acted in that situation and what was the result.

This technique brings more structure to the interview and enables you to be better prepared in delivering your answers. Except for the documents provided by the NSPA Human Resources Division, please note that no other documents / personal written notes are allowed during the selection tests.

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