NATO e Shopping Centre - powered by NLSE - officially open!

26 April 2016


The NATO General Procurement Shared Services (GPSS) eShopping Centre was opened in a formal ceremony at the NATO Support and Procurement Agency (NSPA) in Capellen, Grand-Duchy of Luxembourg, on Thursday, 21 April. The “eRibbon” for the GPSS eShopping Centre was “cut” and the first formal order was entered into the system.

The opening address for the event was given by Mr. Wayne Bush, NATO’s Assistant Secretary General for Executive Management.  Senior leadership of the four NATO customer entities attended the opening ceremony: Mr. Mike Lyden, the General Manager of NSPA, Mr. Koen Gijsbers, the General Manager of the NATO Communications and Information Agency (NCIA), Mr Stephan Chagnot, Financial Controller NATO Headquarters International Staff (NATO IS) and Mr. Peter Bontinck, Financial Controller from the International Military Staff (NATO IMS).

Use of this new electronic NATO eShopping Center, now enables NATO staff to purchase material and collaborate with suppliers in a more straightforward and faster way. The eShopping Centre capitalises on the best procurement practices across NATO and provides a collaborative environment where a small core team works together with a larger (virtual) team of procurement and general services staff from all the participating NATO organizations. This collaboration will encourage better sharing of expertise and capacity and will result in better quality products and lower overall purchase costs.

The NATO eShopping centre opening was a two-day event attended by more than 60 people. The focus of first day was to highlight the value that the NATO eShopping center will bring to NATO while the second day concentrated on training participants on the eProcurement platform.

The eShopping Centre was developed by NSPA in direct response to the task set by the NATO North Atlantic Council in January 2015 to provide a shared services capacity covering General Procurement. The new system already provides access to strategically sourced contracts offering furniture, travel and training. Over the next couple of months the system will broaden its vendor and customer base to offer additional services such as heating fuel, office supplies, IT, etc.